The Flagg Agency

Recently, I received a referral that turned into a cruise booking almost instantly. The couple is older than I yet truly young at heart. All of the transaction was conducted with the gentleman of the house yesterday. We found a solution that met all of his desires, and he gave me a a credit card number. The cruise line charged the amount due and the insurance company charged for the travel insurance.

You may have seen an image before that shows a triangle has three labels on each leg. It may read speed, service and price or there may be different labels on versions you have seen, but there is usually a sidebar message that says “pick any two”. The point being made is that you can never have all three at once.

For us, we tend to focus on just two; speed and service. We are quick to respond to your phone calls and emails. We believe in going beyond what you expect when it comes to customer service as frankly we think customer service is becoming a lost art. You will find something beyond the ordinary when using our services when planning a cruise.

Images like the above are all over the internet, especially when it comes to travel sales. Unless you are looking at prices every single day, how do you really know you are getting a good “Hot Deal”, “Sale”, or “WOW!”? More importantly, how do you know you are getting a good value. I wanted to take a minute and let you know there are several different ways you can choose to purchase your next vacation. For the purposes of this entry, however, I am just going to concentrate on two different types.

In just an instant, the tropics have changed a great deal as the calendar moves toward the traditional peak of hurricane season. Laura and I wanted you to be aware that there are now three named tropical systems as of this writing. We are monitoring for any disruptions to our client’s travel plans, yet we are also aware that not everyone has booked their travel through us. You can count on us to be an excellent source of information through the coming months of hurricane season. As such, we ask that you forward any of our informational emails to any one you know with travel plans that will taken them into areas that may be affected by a tropical system.

We have been continuing our preparations for our ribbon cutting ceremony. We are now less than two weeks away and I managed to have the absolute worst dream about it last night. In my dream I had arrived with none of the collateral I had ordered, for some reason I had to ride a bicycle with a broken chain home and was stopped by a large crowd of my former school class mates all dressed in uniforms. However it seemed just like that Kinks song as boys were dressed up as girls and the girls were dressed up as boys.