Sometimes we get an email or a phone call from someone who has booked their cruise with someone else and now has more questions. When they are calling us, they are not getting the answers they need from the place they booked. When it comes to the cruise portion of their trip, we honestly have to refer all questions back to agent with whom they originally booked. We cannot make changes to a reservation either booked direct with the cruise line or with another agency. (By the way, Travelocity, Expedia, etc. are all travel agencies.)
However even if you booked your cruise with someone else, we can still help you. Did you remember to get travel insurance? We can help you with that. I don’t know if you have been watching the news, but there is now Hurricane Irene in the Atlantic that looks to completely go over the islands of the Bahamas and the Eastern Caribbean. It is too late to insure against a hurricane that has developed, but not for your future cruises in hurricane season.
Because of this storm, several ships had to depart the port of Puerto Rico much earlier than planned. Quite a few passengers were left behind. The cruise lines state they are doing all the can to get their passengers to the next port of call. Did you know if you had travel insurance, one phone call to a 24/7 staffed Live Assist desk could get you rescheduled in many cases much faster than a cruise line will.
Thought about what you plan to do at each port of call? Know where to find your favorite food? Want to travel with a large tour group or prefer a more intimate private experience? Do you want to see all of the tourist spots or experience your destination as a local? We can help answer those questions as well.
When that call comes in asking for advice it is always because someone has found there is so much more to a cruise vacation than just the cruise itself. We want and can help you! If you have questions, we have answers. Perhaps next time you will have us book your next cruise, and we can help you with your entire vacation experience!
Chuck and Laura Flagg are fee-based travel consultants.
We own The Flagg Agency in Canton, and our number is 770-355- 9569
We are fee-based travel consultants. We help people make better travel decisions
so they may find an experience that matches both their wants AND their needs.